‘SPECIAL NEEDS’ ARE NO LIABILITY AT WAMA
By
Margaretta wa Gacheru (PUBLISHED 22 January 2022)
When Adam
Sargeant arrived in Kenya 12 years ago, he already had an idea for blending his
background in education, hospitality, and tourism and putting it to work in
Nairobi.
He didn’t
know at the time that his idea would materialize as a social enterprise
boutique hotel with restaurant, salon, and spa. Nor was he clear that he’d be
training young Kenyans living with special needs in the fine points of customer
service and hospitality.
“I grew up
with both my parents deeply involved in volunteerism so I think that influenced
me a lot,” the CEO of WaMa restaurant told Weekender.
Sargeant
only opened WaMa (short for Wisdom, Ability, Motivation, and Access) last July.
But already, his staff and squad of trainees include young Kenyans with a whole
range of disabilities and special needs. Some are deaf, blind, mute and physically
impaired or else they are in some way mentally challenged, or afflicted with
albinism. In short, in a job market where thousands of university graduates
have problems finding work, the youth that Sargeant welcomes to WaMa are the
least likely to find jobs anywhere.
But as a
social enterprise, Sargeant’s vision is to provide opportunities for work and paid
on-the-job-training for some of the most vulnerable members of society. The
training itself covers a full range of hospitality roles, everything from
receptionist, waiter, and kitchen staff to supervisor, room attendant, and spa
therapist. But the central focus of Sargeant’s program is on customer service
so that his trainees will be equipped to enter the corporate world with
confidence, skill, and self-assurance.
But Sargeant
says he didn’t have a blue print or standardized curriculum for his concept of
training. But as he had worked for years with corporates and venture
capitalists, he had a broad background in working effectively with groups.
“There just came a time when I decided making profits in the corporate world
wasn’t what I wanted to do with my life,” he says.
One challenge Sargeant wanted to address in
his program was building team spirit among his Wama staff and trainees. For
that he enlisted Nairobi Performing Arts Studio’s Stuart Nash to help build
that sense of camaraderie through performance.
“We’ve been
working on the musical since last September,” says Nash who is also about to
start rehearsals for Ngugi wa Thiong’o’s and Ngugi wa Mirii’s ‘I’ll Marry when
I want”.
Entitled
‘Wama Mia”, it’s filled with songs by the pop group Abba. Choreographed by
Flirti Carlos, the storyline itself has evolved through discussions between
Nash, the trainees, and Sargeant.
“We gave
them [the trainees] the basic storyline. Then it was they who improvised the
scenes together with Flirti Carlos who everybody loves,” says Nash. “I just
step in to assist with blocking the scenes,” he adds.
The story
centres around Yvonne, an Albino girl who has just graduated from college. Like
many graduates, she cannot find work. She’s highly qualified, but having
albinism makes doors slam shut in her face consistently. Her situation changes
dramatically once she finds a place that bears a peculiar resemblance to WaMa. The learning process only gets more
interesting, however, once she gets the job and finds she needs to learn how to
get along with not only the clients but with her fellow trainees, most of whom
have never associated with an albino before.
But as
WaMa’s slogan is “fusion and inclusion”, Yvonne has no choice but to make peace
with her peers as well as with the public. It’s a process that comes after
Yvonne makes a mess and nearly gets the sack. She makes amends in an
imaginative way that works for the staff, her boss, and the restaurant reporter
who initially gives her place a terrible food review before she gets creative
and helps train and build up skills among the staff.
“At some
level, Yvonne’s situation mirrors the challenges faced by many school-leavers,”
says Nash who has found the corporate world ripe with requests for public
performance training from the NPAS thespian.
“We have
devised a whole curriculum in public speaking within the corporate context
which has both a psychological dimension and one in performance,” he adds.
‘Wama Mia’
will be presented as a ‘teaser’ featuring one or two numbers from the show
during the Australia Day festivities on January 26th at the hotel.
If the weather holds up, it will be staged out on the Hotel’s spacious and
grassy lawn.
The actual
premiere performance of Wama Mia will be February 14th, Valentine’s
Day.
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